Guarantee: covers all parts and items that are sold by XboxSlave.com. This guarantee is good for 10 days from time the package arrives to buyer. This guarantee protects against product defects (as long as parts are not altered in any way) and faulty workmanship—it does not protect against any accidental damage. xClamp kits are non refundable.
Shipping: All packages are shipped within 48 hours of placing an order. Allow 3-4 Business days for Disc drives to arrive and 4-5 business days for xClamp Kits to arrive. A tracking number will be emailed to buyers 48 hours after purchase.
Returns: If the buyer needs to make a return please return the item to:
Xbox Slave
808 25th ave East Unit G2
Tuscaloosa, AL
35404
Please include a note containing your name, contact information, and reason for the return.